Frequently Asked Questions

Hilancer is an ATS and CRM built for independent recruiters and agencies. It organizes your searches in a pipeline per position, notifies candidates when they change stage and lets you share profiles with your clients.

Each stage in your pipeline has a message attached. When you move a candidate to a stage, Hilancer emails them that message with your signature. You choose which stages notify the candidate and which stay internal.

No. You create your account, add your first position and share the link to receive applications, no technical knowledge needed. If you already have CVs saved, import them at once and the AI fills in the profiles.

Your data and your candidates' data travel encrypted and are only visible to your account and, if you work in a team, your organization. We don't sell data to third parties. Candidates can request access, correction or deletion of their information, and the details are in our privacy policy.

Yes, we offer a 14-day free trial. You can try all the features without commitment and cancel at any time if it's not what you're looking for.

Hilancer is perfect for recruiters who handle few positions. It helps you maintain organization and professional communication, regardless of volume. It's especially valuable for building your reputation from the start.

We use Lemon Squeezy as our payment processor, which accepts credit and debit cards from around the world. Payment is secure, encrypted, and processed automatically. You can cancel your subscription at any time from your control panel.

We accept all major credit and debit cards (Visa, Mastercard, American Express) through Lemon Squeezy. Processing is secure and compatible with international payments.

Yes, you can change plans at any time from your control panel. If you upgrade, the change applies immediately. If you downgrade, the change applies at the next billing cycle.

You can cancel your subscription at any time. You'll have full access until the end of your current billing period. After cancellation, your data is kept for 30 days in case you want to reactivate your account.

No, there are no hidden costs. The price you see is the final price. We don't charge for setup, support, or additional features. You only pay the monthly subscription for the plan you choose.

Yes, on the Pro plan. You connect your account through MCP and can ask Claude to add a note, schedule or reschedule an interview, search your base, or put together a report, without opening the browser. It never deletes, rejects or moves a candidate between stages on its own; any sensitive action gets confirmed with you first. You can read the full detail in the blog post about Claude and Hilancer.